FAQ's

Q: Where do you ship?

A: We ship internationally! Shipping costs are calculated by items and location. Average shipping cost is $5-$12.  

 

Q: When will I receive my order?

A: Orders are shipped out at the end of each week. Please allow 3-5 days of processing time + shipping.

Canada & USA: Processing + 7 business days.

International: Processing + 3 weeks.

Q: What is your return policy?

A: We normally do not accept returns. However, if you encounter a problem with your goods, please get in contact within 30 days by email, and we will try to make it right!

 

Q: Do you sell wholesale?

A: Absolutely! Send us an email and we will respond with a wholesale catalog!

 

Q: Can I find these items in store?

A: Emily Chu Illustration and BuhaoLife products can be purchased at various art markets in Alberta. You can also find select products at the following retailers:

Tix on the Square / Glass Bookshop / Little Plant Shop / Majesty and Friends
The Curated. Shop (Edmonton City Centre & Calgary Southgate) / Wildcrafted Merchantile (Salmon Arm, BC) / Audrey's Books